Data Share

Publisher

NICE

URL

https://help.nicecxone.com/content/datashare/datashare.htm

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

NICE website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• NICE CXone Data Share requires a separate licence that is enabled through the customer's NICE account representative. in context
• Alternatively, NICE can provide a Snowflake account for Data Share, hosted on AWS or Azure in the same region as the customer's CXone instance. in context
• With a NICE-provided Snowflake account, CXone Data Share replication is managed by NICE on a schedule the customer cannot configure. in context
• NICE CXone Data Share can target the customer's own Snowflake account on AWS, Azure or Google Cloud in any region. in context
• With the customer's own Snowflake account, CXone Data Share uses sub-database replication that updates every minute, with data available after a lag of up to one hour. in context
• A customer-owned Snowflake account can hold up to 25 customisable CXone data shares with selectable secure views, while a NICE-provided account gets one share per system without view selection. in context
• NICE CXone contact center data is stored in a Snowflake data warehouse, and the Data Share feature gives customers access to it in Snowflake or for pulling into an external data store. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Data Share. WarmTransfer. https://warmtransfer.net/knowledge/sources/nice-help-data-share

BibTeX

@misc{warmtransfer-nice-help-data-share,
  title  = {Data Share},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/nice-help-data-share},
  note   = {NICE, accessed 2026-10-02}
}