New-CsTeamsSharedCallingRoutingPolicy (MicrosoftTeams)

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/powershell/module/microsoftteams/new-csteamssharedcallingroutingpolicy?view=teams-ps

Published

2026-04-27

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Microsoft Learn content; verify license before reuse; no-redistribution; short excerpts and locators only

Source notes citing this source

• The New-CsTeamsSharedCallingRoutingPolicy reference says that a resource account on a Calling Plan service number needs a Pay-As-You-Go Calling Plan and also a funded Communications Credits license, with no MOSA condition. disputed in context
• When a Shared Calling user makes an emergency call, the next free emergency number in the policy becomes the caller ID and is reserved for 60 minutes, during which inbound calls to it ring that user directly. in context
• If every emergency number in the policy is already reserved, a number from the list is reused; the cmdlet reference says the first number in the list is the one reused. in context
• An emergency callback number can appear in only one Shared Calling policy, and cannot be assigned to any user or resource account. in context
• On a normal outbound PSTN call by a Shared Calling user, the caller ID is the phone number assigned to the resource account named in the user's Shared Calling policy, typically the organization's main Auto attendant number. in context
• The phone number on the resource account in a Shared Calling policy must have an emergency location assigned; the location is set with Set-CsPhoneNumberAssignment -LocationId. in context
• New-CsTeamsSharedCallingRoutingPolicy marks -Identity and -ResourceAccount as mandatory and -EmergencyNumbers as optional; -ResourceAccount takes only the resource account's Identity or ObjectId. in context

Cite this source record

APA

WarmTransfer. (2026, April 27). New-CsTeamsSharedCallingRoutingPolicy (MicrosoftTeams). WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-ps-new-csteamssharedcallingroutingpolicy

BibTeX

@misc{warmtransfer-ms-ps-new-csteamssharedcallingroutingpolicy,
  title  = {New-CsTeamsSharedCallingRoutingPolicy (MicrosoftTeams)},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-ps-new-csteamssharedcallingroutingpolicy},
  note   = {Microsoft, accessed 2026-09-25}
}