Manage agents and app setup policies in Microsoft Teams

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/teams-app-setup-policies

Published

2026-05-12

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• After an app setup policy is edited or assigned, it can take a few hours for the changes, including pinned apps, to take effect. in context
• In Teams for Education, the Calling app isn't available. It appears in the app list when creating a custom app setup policy, but Education users can't see the Calls app because it isn't pinned. in context
• Microsoft states that organizations using app centric management install apps for users from the Manage apps page, while other organizations preinstall apps through app setup policies; pinning remains in setup policies. in context
• At least two apps must be pinned in an app setup policy for the Teams mobile client to reflect the policy; with fewer the mobile client keeps its existing configuration. in context
• Only one app setup policy is effective for a user at a time, and a custom policy assigned to a user overrides the Global (Org-wide default) policy. in context
• After an app setup policy is edited or assigned it can take a few hours for changes to take effect, and rolling a policy back also takes a few hours. in context

Cite this source record

APA

WarmTransfer. (2026, May 12). Manage agents and app setup policies in Microsoft Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-teams-app-setup-policies

BibTeX

@misc{warmtransfer-ms-learn-teams-app-setup-policies,
  title  = {Manage agents and app setup policies in Microsoft Teams},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-teams-app-setup-policies},
  note   = {Microsoft, accessed 2026-10-01}
}