Emergency calling terms and conditions - Microsoft Teams

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/emergency-calling-terms-and-conditions

Published

2025-05-02

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Microsoft Learn terms of use; short excerpts and locators only

Source notes citing this source

• A cloud-calling user who dials an emergency number while travelling in a different country from their number's registered address may be routed to a PSAP associated with the registered address rather than the one where they are. inferred in context
• Microsoft's emergency calling terms say Calling Plan users should not make emergency calls from outside their home country/region, because the call will likely not be routed to the appropriate call centre in that country/region. in context
• Microsoft's emergency calling terms say emergency calls through Phone System are not supported and not expected to work when the Teams client is offline or the device cannot reach the internet, for example during a network or power outage. in context
• Microsoft states that when a user's Teams client is offline or the device cannot reach the internet, for example in a network or power outage, emergency calls through Phone System are not supported and are not expected to work. in context

Cite this source record

APA

WarmTransfer. (2025, May 2). Emergency calling terms and conditions - Microsoft Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-emergency-calling-terms

BibTeX

@misc{warmtransfer-ms-learn-emergency-calling-terms,
  title  = {Emergency calling terms and conditions - Microsoft Teams},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-emergency-calling-terms},
  note   = {Microsoft, accessed 2026-09-24}
}