Configure Direct Routing

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/direct-routing-configure

Published

2026-03-16

Updated

unknown

Accessed

2026-09-16

HTTP status

200

License

not stated on page; Microsoft Learn Terms of Use apply; no-redistribution; short excerpts and locators only

Source notes citing this source

• Microsoft's four Direct Routing configuration steps are: connect the SBC with Teams Phone and validate the connection; enable users for Direct Routing, voice and voicemail; configure call routing; and translate numbers to an alternate format. in context
• Microsoft requires that Direct Routing issues be raised with the SBC vendor's customer support first, with the vendor escalating to Microsoft through internal channels, and customers must present an SBC vendor investigation report when opening a Microsoft support request. in context

Cite this source record

APA

WarmTransfer. (2026, March 16). Configure Direct Routing. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-dr-configure

BibTeX

@misc{warmtransfer-ms-learn-dr-configure,
  title  = {Configure Direct Routing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-dr-configure},
  note   = {Microsoft, accessed 2026-09-16}
}