Call Quality Dashboard (CQD) setup

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/turning-on-and-using-call-quality-dashboard

Published

2025-09-15

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Only Global Administrator, Teams Administrator, Teams Communications Administrator and Skype for Business Administrator can upload building data for CQD; support engineer, support specialist, Global Reader and Reports Reader cannot. in context
• Among CQD access roles, Reports Reader and Teams Communications Support Specialist can view CQD reports but cannot see EUII fields, while Teams Communications Support Engineer and Global Reader can see EUII. in context
• CQD does not currently support delegated administration for Microsoft Partners. in context
• Microsoft's current CQD overview and setup pages give the CQD portal address as https://cqd.teams.cloud.microsoft, also reachable from Teams admin center under Analytics & reports > Call Quality Dashboard. in context
• Using CQD with Skype for Business Server 2019 requires configuring Call Data Connector. in context

Cite this source record

APA

WarmTransfer. (2025, September 15). Call Quality Dashboard (CQD) setup. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-cqd-setup

BibTeX

@misc{warmtransfer-ms-learn-cqd-setup,
  title  = {Call Quality Dashboard (CQD) setup},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-cqd-setup},
  note   = {Microsoft, accessed 2026-09-24}
}