Emergency calling for Microsoft Teams Direct Routing with Azure Communications Gateway

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/azure/communications-gateway/emergency-calls-teams-direct-routing

Published

2023-10-09

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Microsoft Learn terms (CC BY 4.0 for docs content); attribution required; short excerpts and locators used

Source notes citing this source

• For Teams Direct Routing, Intrado ERS most likely receives caller location by value (PIDF-LO in the SIP INVITE) forwarded by the SBC, not by reference, because Teams sends PIDF-LO by value and ERS is a Microsoft-certified ERSP. No Intrado document fetched states this. inferred in context
• Microsoft documentation states that Teams always sends location information in a PIDF-LO SIP body on emergency call INVITEs for Direct Routing. in context

Cite this source record

APA

WarmTransfer. (2023, October 9). Emergency calling for Microsoft Teams Direct Routing with Azure Communications Gateway. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-acg-emergency-calls-direct-routing

BibTeX

@misc{warmtransfer-ms-learn-acg-emergency-calls-direct-routing,
  title  = {Emergency calling for Microsoft Teams Direct Routing with Azure Communications Gateway},
  author = {{WarmTransfer}},
  year   = {2023},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-acg-emergency-calls-direct-routing},
  note   = {Microsoft, accessed 2026-09-24}
}