webex-contact-center-crm-connectors / servicenow / cti

Publisher

Webex (GitHub organisation webex)

URL

https://github.com/webex/webex-contact-center-crm-connectors/tree/main/servicenow/cti

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

see repository LICENSE (not checked); no-redistribution; short excerpts and locators only

Source notes citing this source

• The webex/webex-contact-center-crm-connectors repository keeps the current ServiceNow CTI assets, updateSet.xml and Global_WxCC_ClickToDial_UIMacro_UpdateSet_1.0.xml, in the servicenow/cti folder. in context
• The repository README advises validating imported artifacts in a non-production instance and confirming agent desktop, click-to-dial and integration settings before production rollout. in context
• The V2 help article links updateSet.xml at servicenow/updateSet.xml while the repository now holds it under servicenow/cti, so a reader whose article link fails should take the file from the cti folder. inferred in context

Cite this source record

APA

WarmTransfer. (2026, September 30). webex-contact-center-crm-connectors / servicenow / cti. WarmTransfer. https://warmtransfer.net/knowledge/sources/gh-webex-crm-connectors-servicenow-cti

BibTeX

@misc{warmtransfer-gh-webex-crm-connectors-servicenow-cti,
  title  = {webex-contact-center-crm-connectors / servicenow / cti},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/gh-webex-crm-connectors-servicenow-cti},
  note   = {Webex (GitHub organisation webex), accessed 2026-09-30}
}