Add a number plan

Publisher

Genesys

URL

https://help.genesys.cloud/articles/add-number-plan/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A site number plan with the Regular Expression match type takes a Match Expression, a Normalized Number Expression and a classification. Genesys Cloud evaluates number plans from top to bottom. in context
• Genesys Cloud number plan match types are Digit Length, E.164 Number List, Inter-Country, Intra-Country Number List and Regular Expression, and an administrator can select an existing classification or type a new one. in context
• Genesys Cloud processes a site's number plans from top to bottom and administrators reorder them by drag and drop. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Add a number plan. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-rc-add-number-plan

BibTeX

@misc{warmtransfer-genesys-rc-add-number-plan,
  title  = {Add a number plan},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-rc-add-number-plan},
  note   = {Genesys, accessed 2026-09-25}
}