Requirements for WebRTC phones

Publisher

Genesys

URL

https://help.genesys.cloud/articles/requirements-for-webrtc-phones/

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Genesys copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Genesys's WebRTC phone requirements page says to use the latest version of Chrome or Firefox. disputed in context
• The Genesys Cloud WebRTC phone needs the browser pop-up blocker off, and for Embeddable Framework, Salesforce, Zendesk and Microsoft Teams integrations it runs in a separate browser window that holds the WebRTC connection. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Requirements for WebRTC phones. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-requirements-webrtc-phones

BibTeX

@misc{warmtransfer-genesys-help-requirements-webrtc-phones,
  title  = {Requirements for WebRTC phones},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-requirements-webrtc-phones},
  note   = {Genesys, accessed 2026-09-24}
}