Get started with telephony

Publisher

Genesys

URL

https://help.genesys.cloud/articles/get-started-with-telephony/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys proprietary; no-redistribution; short excerpts and locators only

Source notes citing this source

• Genesys Cloud offers three telephony connection options: Genesys Cloud Voice, BYOC Cloud and BYOC Premises. in context
• Genesys Cloud supports browser-based WebRTC phones and SIP phones, the latter including managed Poly and AudioCodes phones plus unmanaged phones and remote phones. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Get started with telephony. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-get-started-telephony

BibTeX

@misc{warmtransfer-genesys-help-get-started-telephony,
  title  = {Get started with telephony},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-get-started-telephony},
  note   = {Genesys, accessed 2026-09-25}
}