Source record · tier 2 current vendor documentation

Force the Relay/TURN Behavior

Publisher: Genesys
URL: https://help.genesys.cloud/articles/force-the-relay-turn-behavior/
Published: 2025-07-08
Updated: unknown
Accessed: 2026-09-24
HTTP status: 200
License: Genesys copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

Genesys Cloud can force WebRTC ICE to TURN relay candidates; Genesys says this shortens negotiation but reduces resiliency, and requires allow-listing four published CIDR blocks. in context

Cite this source record

APA

WarmTransfer. (2025, July 8). Force the Relay/TURN Behavior. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-force-relay-turn

BibTeX

@misc{warmtransfer-genesys-help-force-relay-turn,
  title  = {Force the Relay/TURN Behavior},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-force-relay-turn},
  note   = {Genesys, accessed 2026-09-24}
}