Data action fails in interaction flows - Genesys Cloud Resource Center

Publisher

Genesys

URL

https://help.genesys.cloud/articles/data-action-fails-in-interaction-flows/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Documented causes of a data action taking the Failure path in a flow include changed credentials, a deleted custom action still referenced in the flow, zero or multiple search results, a response that no longer matches the success schema, and endpoint timeouts. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Data action fails in interaction flows - Genesys Cloud Resource Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-data-action-fails-in-flows

BibTeX

@misc{warmtransfer-genesys-help-data-action-fails-in-flows,
  title  = {Data action fails in interaction flows - Genesys Cloud Resource Center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-data-action-fails-in-flows},
  note   = {Genesys, accessed 2026-09-25}
}