Source record · tier 2 current vendor documentation

Configure a fatal question

Publisher: Genesys
URL: https://help.genesys.cloud/articles/configure-a-fatal-question/
Published: unknown
Updated: unknown
Accessed: 2026-10-02
HTTP status: 200
License: Genesys proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

A fatal question must have exactly two answers valued one (correct) and zero (incorrect) and must have both the Critical Question and Fatal Question checkboxes selected. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Configure a fatal question. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-configure-a-fatal-question

BibTeX

@misc{warmtransfer-genesys-help-configure-a-fatal-question,
  title  = {Configure a fatal question},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-configure-a-fatal-question},
  note   = {Genesys, accessed 2026-10-02}
}