Source record · tier 2 current vendor documentation

About the Microsoft Teams integration

Publisher: Genesys
URL: https://help.genesys.cloud/articles/about-the-microsoft-teams-integration/
Published: unknown
Updated: unknown
Accessed: 2026-09-25
HTTP status: 200
License: Genesys Resource Center terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

Only one PBX phone integration can be enabled per user in a Genesys Cloud organization. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). About the Microsoft Teams integration. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-about-ms-teams-integration

BibTeX

@misc{warmtransfer-genesys-help-about-ms-teams-integration,
  title  = {About the Microsoft Teams integration},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-about-ms-teams-integration},
  note   = {Genesys, accessed 2026-09-25}
}