Source record · tier 2 current vendor documentation

Can we implement our own STUN/TURN server to proxy connections to Genesys Cloud?

Publisher: Genesys
URL: https://help.genesys.cloud/faqs/can-implement-stunturn-server-proxy-connections-genesys-cloud/
Published: unknown
Updated: unknown
Accessed: 2026-09-24
HTTP status: 200
License: Genesys copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

Genesys Cloud does not support customer-run private STUN/TURN servers or private proxy servers for its WebRTC connections. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Can we implement our own STUN/TURN server to proxy connections to Genesys Cloud?. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-faq-private-stun-turn

BibTeX

@misc{warmtransfer-genesys-faq-private-stun-turn,
  title  = {Can we implement our own STUN/TURN server to proxy connections to Genesys Cloud?},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-faq-private-stun-turn},
  note   = {Genesys, accessed 2026-09-24}
}