Deprecation: BYOC Premises Edge Remote Survivability

Publisher

Genesys

URL

https://help.genesys.cloud/announcements/deprecation-byoc-premises-edge-remote-survivability/

Published

2024-05-27

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Genesys proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• BYOC Premises Edge Remote Survivability (cached IVR flows and ACD routing during internet loss) was deprecated effective 2025-06-30, while the BYOC Premises connection option itself remains supported. in context

Cite this source record

APA

WarmTransfer. (2024, May 27). Deprecation: BYOC Premises Edge Remote Survivability. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-announce-deprecation-edge-survivability

BibTeX

@misc{warmtransfer-genesys-announce-deprecation-edge-survivability,
  title  = {Deprecation: BYOC Premises Edge Remote Survivability},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-announce-deprecation-edge-survivability},
  note   = {Genesys, accessed 2026-09-24}
}