Updating IVR Scripts

Publisher

Five9, Inc.

URL

https://documentation-be.five9.com/bundle/ivr-admin/page/ivr-admin/implementing-scripts/managing-ivr-scripts/updating-ivr-scripts.htm

Published

2026-09-08

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

(c) 2026 Five9, Inc. All Rights Reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Five9 Updating IVR Scripts page does not say what happens to calls already inside a script when it is saved, so the behaviour of in-flight calls cannot be established from that page. inferred in context
• If a Five9 IVR script is saved while its associated campaigns are running, new calls use the updated script. in context

Cite this source record

APA

WarmTransfer. (2026, September 8). Updating IVR Scripts. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-ivr-updating-scripts

BibTeX

@misc{warmtransfer-five9-docs-ivr-updating-scripts,
  title  = {Updating IVR Scripts},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-ivr-updating-scripts},
  note   = {Five9, Inc., accessed 2026-09-25}
}