Third Party Transfer Module (IVR Admin)

Publisher

Five9

URL

https://documentation.five9.com/bundle/ivr-admin/page/ivr-admin/modules/third-party-transfer-module.htm

Published

2026-09-08

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Five9 proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Third Party Transfer module's Return After 3rd Party Call option returns the call to the Five9 domain after the third-party interaction and needs additional configuration by the customer's Five9 representative. in context
• The Five9 IVR Third Party Transfer module transfers calls to an external number given as a constant without a leading 1, dashes or special characters, or as a call variable. in context
• The Third Party Transfer module allows a maximum call duration of up to 3600 seconds and a ringing timeout of up to 30 seconds. in context

Cite this source record

APA

WarmTransfer. (2026, September 8). Third Party Transfer Module (IVR Admin). WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-ivr-third-party-transfer

BibTeX

@misc{warmtransfer-five9-docs-ivr-third-party-transfer,
  title  = {Third Party Transfer Module (IVR Admin)},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-ivr-third-party-transfer},
  note   = {Five9, accessed 2026-09-25}
}