Exporting and Importing IVR Scripts

Publisher

Five9

URL

https://documentation.five9.com/bundle/ivr-admin/page/ivr-admin/implementing-scripts/managing-ivr-scripts/exporting-and-importing-ivr-scripts.htm

Published

2026-09-08

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

proprietary; Five9 Terms of Use linked from the portal footer (not reviewed); no-redistribution; short excerpts and locators only

Source notes citing this source

• Autodial IVR scripts are not compatible with standard inbound campaign IVR scripts: an autodial IVR cannot be used in an inbound campaign and an inbound IVR cannot be used in autodial. in context
• Actions > Backup in the IVR script builder exports an IVR script with all its subscripts and user prompts as an archive (system prompts are not included), and Actions > Restore restores from that zip file. in context
• IVR scripts are exported with Actions > Export to a file with the extension five9ivr and imported with Actions > Import; importing overwrites the existing data in the script being edited. in context

Cite this source record

APA

WarmTransfer. (2026, September 8). Exporting and Importing IVR Scripts. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-ivr-export-import-scripts-b

BibTeX

@misc{warmtransfer-five9-docs-ivr-export-import-scripts-b,
  title  = {Exporting and Importing IVR Scripts},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-ivr-export-import-scripts-b},
  note   = {Five9, accessed 2026-09-30}
}