Creating IVR Scripts

Publisher

Five9

URL

https://documentation.five9.com/bundle/ivr-admin/page/ivr-admin/implementing-scripts/managing-ivr-scripts/creating-ivr-scripts.htm

Published

2026-09-08

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

proprietary; Five9 Terms of Use linked from the portal footer (not reviewed); no-redistribution; short excerpts and locators only

Source notes citing this source

• Five9's guidance is to plan the IVR flow first, build the flow for a test campaign, and after testing use the export function to add it to the production campaign. in context

Cite this source record

APA

WarmTransfer. (2026, September 8). Creating IVR Scripts. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-ivr-creating-ivr-scripts

BibTeX

@misc{warmtransfer-five9-docs-ivr-creating-ivr-scripts,
  title  = {Creating IVR Scripts},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-ivr-creating-ivr-scripts},
  note   = {Five9, accessed 2026-09-30}
}