Creating Campaigns

Publisher

Five9

URL

https://documentation.five9.com/bundle/campaign-admin/page/campaign-admin/creating-campaigns/_ch_creating-campaigns.htm

Published

2026-09-22

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

proprietary; Five9 Terms of Use linked from the portal footer (not reviewed); no-redistribution; short excerpts and locators only

Source notes citing this source

• To create a campaign in the VCC Administrator, right-click Campaigns and select Add Campaign, enter a name and click OK, select the campaign type (Outbound, Inbound or Autodial), and click Create Campaign; the new campaign is added to the Campaign folder. in context
• Campaign properties are opened by right-clicking the campaign name and selecting View Properties, or by double-clicking the campaign name in the list. in context
• Five9 lists these components to prepare before creating an inbound campaign: skill groups; users, user profiles and agent groups; and adjusted system dispositions or created custom dispositions. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Creating Campaigns. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-campaign-creating-campaigns

BibTeX

@misc{warmtransfer-five9-docs-campaign-creating-campaigns,
  title  = {Creating Campaigns},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-campaign-creating-campaigns},
  note   = {Five9, accessed 2026-09-30}
}