Adding Custom Dispositions

Publisher

Five9

URL

https://documentation.five9.com/bundle/basic-admin/page/basic-admin/dispositions/adding-custom-dispositions.htm

Published

2025-03-20

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

proprietary; Five9 Terms of Use linked from the portal footer (not reviewed); no-redistribution; short excerpts and locators only

Source notes citing this source

• A custom disposition is created by right-clicking Custom Dispositions in the Dispositions folder, selecting Add Disposition, naming it and clicking OK; a new disposition's type defaults to Final Disposition for Contact Record. in context

Cite this source record

APA

WarmTransfer. (2025, March 20). Adding Custom Dispositions. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-basic-adding-custom-dispositions

BibTeX

@misc{warmtransfer-five9-docs-basic-adding-custom-dispositions,
  title  = {Adding Custom Dispositions},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-basic-adding-custom-dispositions},
  note   = {Five9, accessed 2026-09-30}
}