Source record · tier 2 current vendor documentation
Dialpad Security: Secure Business Communications
- Publisher
- Dialpad
- URL
- https://www.dialpad.com/trust/
- Published
- unknown
- Updated
- unknown
- Accessed
- 2026-09-24
- HTTP status
- 200
- License
- Dialpad website terms; all rights reserved; no-redistribution; short excerpts and locators only
Source notes citing this source
- Dialpad states it holds SOC 2 Type II and is certified annually against ISO 27001:2022, ISO 27017:2015 and ISO 27018:2019. in context
- Dialpad stores all permanent customer data, including call records, recordings and transcripts, in the United States on Google Cloud Platform with daily backups. in context
- Dialpad encrypts VoIP calls and in-transit web requests with TLS and stores application data at rest with AES 256-bit encryption. in context
- Dialpad describes its products as HIPAA-ready and offers a Business Associate Agreement. in context
- Dialpad's public security page documents only US storage of permanent data, so non-US data residency should be treated as unconfirmed rather than assumed available. inferred in context
- Dialpad holds transient customer data passing through its data centers for no more than 72 hours. in context
Cite this source record
APA
WarmTransfer. (2026, September 24). Dialpad Security: Secure Business Communications. WarmTransfer. https://warmtransfer.net/knowledge/sources/dialpad-trust
BibTeX
@misc{warmtransfer-dialpad-trust,
title = {Dialpad Security: Secure Business Communications},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/sources/dialpad-trust},
note = {Dialpad, accessed 2026-09-24}
}