Rate Limits

Publisher

Dialpad

URL

https://developers.dialpad.com/docs/rate-limits.md

Published

2025-09-18

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Dialpad website terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Dialpad limits SMS sends to 100 per minute, callbacks to a specific number to 5 per minute, callbacks to a call center to 100 per minute and callbacks to a company to 1000 per minute. in context
• Updating a call router's configuration through the API is limited to once per 5 minutes. in context
• API-initiated calls are limited to 5 per minute per user target. in context
• The Dialpad API applies a general rate limit of 20 requests per second per company across all endpoints. in context
• Dialpad reserves the right to change its published API rate limits. in context
• Because the transcript endpoint's 1200 per minute limit equals the 20 requests per second company-wide cap, a bulk transcript export can consume a company's whole API budget and starve other integrations. inferred in context

Cite this source record

APA

WarmTransfer. (2025, September 18). Rate Limits. WarmTransfer. https://warmtransfer.net/knowledge/sources/dialpad-dev-rate-limits

BibTeX

@misc{warmtransfer-dialpad-dev-rate-limits,
  title  = {Rate Limits},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/dialpad-dev-rate-limits},
  note   = {Dialpad, accessed 2026-09-24}
}