AI Voice Agents & Digital Agents for Contact Centers

Publisher

Dialpad

URL

https://www.dialpad.com/ai-agent/

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Dialpad website terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In Dialpad's agentic tooling, Agent Studio is no-code agent building for voice and digital, Skill Mining mines historical conversations for use cases, Proving Ground tests agents before deployment and Guardian supervises live AI interactions. in context
• Dialpad AI Agents escalate conversations they cannot resolve to human agents with full context and a complete transcript. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). AI Voice Agents & Digital Agents for Contact Centers. WarmTransfer. https://warmtransfer.net/knowledge/sources/dialpad-ai-agent-page

BibTeX

@misc{warmtransfer-dialpad-ai-agent-page,
  title  = {AI Voice Agents & Digital Agents for Contact Centers},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/dialpad-ai-agent-page},
  note   = {Dialpad, accessed 2026-09-24}
}