Telecom Decision CRTC 2022-265 - CISC ESWG consensus report ESRE0074b - Proposal to manage multi-line telephone systems in the Canadian E9-1-1 or NG9-1-1 environment

Publisher

CRTC; archived by Library and Archives Canada

URL

https://webarchiveweb.wayback.bac-lac.canada.ca/web/2025/https://crtc.gc.ca/eng/archive/2022/2022-265.htm

Published

2022-09-26

Updated

unknown

Accessed

2026-10-14

HTTP status

200

License

Government of Canada / CRTC terms; Crown copyright; no-redistribution; short excerpts and locators only

Source notes citing this source

• Compliance with US MLTS rules (Kari's Law and RAY BAUM'S Act dispatchable location) does not by itself map onto a Canadian legal requirement, because Canada had no MLTS-specific legislation and treated MLTS practices as encouraged best practices as of TD 2022-265. inferred in context
• The MLTS best practices appended to TD 2022-265 state that dialing 9-1-1 from any MLTS without a prefix or code should be implemented and that on-site personnel should be notified of a 9-1-1 call in parallel without interrupting it. in context
• In TD 2022-265 the CRTC encourages, rather than requires, TSPs and MLTS providers to adopt the ESWG MLTS 9-1-1 best practices. in context
• TD 2022-265 notes that Canada, unlike the United States, has no MLTS-specific 9-1-1 legislation. in context
• TD 2022-265 directs TSPs to inform MLTS providers about the MLTS 9-1-1 best practices, with an implementation date of 27 March 2023. in context

Cite this source record

APA

WarmTransfer. (2022, September 26). Telecom Decision CRTC 2022-265 - CISC ESWG consensus report ESRE0074b - Proposal to manage multi-line telephone systems in the Canadian E9-1-1 or NG9-1-1 environment. WarmTransfer. https://warmtransfer.net/knowledge/sources/crtc-td-2022-265-mlts-best-practices

BibTeX

@misc{warmtransfer-crtc-td-2022-265-mlts-best-practices,
  title  = {Telecom Decision CRTC 2022-265 - CISC ESWG consensus report ESRE0074b - Proposal to manage multi-line telephone systems in the Canadian E9-1-1 or NG9-1-1 environment},
  author = {{WarmTransfer}},
  year   = {2022},
  url    = {https://warmtransfer.net/knowledge/sources/crtc-td-2022-265-mlts-best-practices},
  note   = {CRTC; archived by Library and Archives Canada, accessed 2026-10-14}
}