Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Subsystems Menu

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_15_0/maintain_and_operate/guide/uccx_b_1501_admin-and-operations-guide/uccx_m_1501_subsystems-menu.html

Published

2025-04-30

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The call control group configuration pages allow displaying, adding, modifying and deleting call control groups. in context
• Subsystems > Cisco Unified CM Telephony > Data Synchronization checks that Unified CM Telephony users, triggers and route points, and call control groups are synchronized between Unified CCX and Unified CM. in context
• The Unified CM Telephony Triggers configuration page lets an administrator view, add, modify and delete triggers. in context
• A wildcard CTI route point may overlap with a full DID pattern that contains no wildcard. in context
• Two wildcard CTI route points that overlap each other are not supported. in context

Cite this source record

APA

WarmTransfer. (2025, April 30). Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Subsystems Menu. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-uccx-1501-aog-subsystems-menu

BibTeX

@misc{warmtransfer-cisco-uccx-1501-aog-subsystems-menu,
  title  = {Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Subsystems Menu},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-uccx-1501-aog-subsystems-menu},
  note   = {Cisco Systems, accessed 2026-09-30}
}