Cisco Cloud Upgrader (Enterprise to MPP firmware migration for Webex Calling)

Publisher

Cisco Systems, Inc.

URL

https://upgrade.cisco.com/e2m_converter_wxc

Published

unknown

Updated

unknown

Accessed

2026-09-04

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Cloud Upgrader requires cloudupgrader.webex.com, activate.cisco.com, activation.webex.com and *.wbx2.com allowed on 443, with cloudupgrader also on 6970. in context
• For bulk DHCP staging, the Cloud Upgrader sets DHCP option 150 to 3.14.211.49 or option 66 to cloudupgrader.webex.com, and option 160 to the cloudupgrader EDOS $PN/$MA.cfg URL. in context
• Cloud Upgrader migration of CUCM-registered phones fails if an ITL or CTL trust list is installed; it is removed under Admin Settings, Reset Settings, Security Settings. in context
• A migrated phone that shows an activation code prompt asking to provide the migration license indicates the migration licenses must be checked in the Control Hub migration tool. in context
• A TFTP Timeout during Cloud Upgrader migration means the phone cannot reach the Cloud Upgrader or download firmware; check firewall requirements and the Phone Load setting. in context
• Migration licences are required for the Enterprise to Multiplatform conversion and are generated through a Cisco web portal; alternatively the firmware and licences can be hosted on Unified CM itself. in context
• Migration licences are required for the Enterprise to Multiplatform conversion and are generated through a Cisco web portal; alternatively the firmware and licences can be hosted on Unified CM itself. in context
• The Cisco Cloud Upgrader converts phones running Enterprise firmware on Unified CM or HCS to Multiplatform firmware and applies the licences that enable the calling service after conversion. in context
• The Cisco Cloud Upgrader converts phones running Enterprise firmware on Unified CM or HCS to Multiplatform firmware and applies the licences that enable the calling service after conversion. in context

Cite this source record

APA

WarmTransfer. (2026, September 4). Cisco Cloud Upgrader (Enterprise to MPP firmware migration for Webex Calling). WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-tool-e2m-converter-wxc

BibTeX

@misc{warmtransfer-cisco-tool-e2m-converter-wxc,
  title  = {Cisco Cloud Upgrader (Enterprise to MPP firmware migration for Webex Calling)},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-tool-e2m-converter-wxc},
  note   = {Cisco Systems, Inc., accessed 2026-09-04}
}