Troubleshoot Hoteling in MPP Devices for Webex Calling

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/webex-calling/221935-troubleshoot-hoteling-in-mpp-devices-for.html

Published

2024-04-23

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In a PRT from an MPP phone, a failed hoteling guest sign-in shows an empty guestAddress element in the SIP NOTIFY from the cloud. A successful sign-in includes the guest's extension and a subscription expiration time. in context
• The TAC tech note lists a missing voice portal configuration for the location as a common cause of hoteling sign-in failure on MPP phones, along with a host not enabled as a host, a guest without hoteling permission, and a wrong voicemail PIN. in context

Cite this source record

APA

WarmTransfer. (2024, April 23). Troubleshoot Hoteling in MPP Devices for Webex Calling. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-221935-troubleshoot-hoteling-mpp

BibTeX

@misc{warmtransfer-cisco-technote-221935-troubleshoot-hoteling-mpp,
  title  = {Troubleshoot Hoteling in MPP Devices for Webex Calling},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-221935-troubleshoot-hoteling-mpp},
  note   = {Cisco Systems, accessed 2026-09-25}
}