Set Traces and Collect Logs in CCE

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-enterprise-1251/218125-set-traces-and-collect-logs-in-cce.html

Published

2025-05-28

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• CVP Call Server logs are in C:\Cisco\CVP\logs by default; collect the file covering the time of the failure. in context
• To get SIP message detail, set com.dynamicsoft.DsLibs.DsUALibs to DEBUG on the CVP Call Server diag page (port 8000, /cvp/diag), then restore the level after reproducing. in context

Cite this source record

APA

WarmTransfer. (2025, May 28). Set Traces and Collect Logs in CCE. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-218125-cce-traces-logs

BibTeX

@misc{warmtransfer-cisco-technote-218125-cce-traces-logs,
  title  = {Set Traces and Collect Logs in CCE},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-218125-cce-traces-logs},
  note   = {Cisco Systems, accessed 2026-10-02}
}