Configure and Troubleshoot SSO on Cisco Unified Communications Manager (CUCM)

Publisher

Cisco

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/217268-configure-and-troubleshoot-sso-on-cisco.html

Published

2021-08-05

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cluster-wide SSO requires either a multi-server Tomcat certificate or, from Release 12.0, the system-generated self-signed (ITLRecovery) certificate option. in context
• 'set samltrace level debug' raises SSO logging to debug and must be run on each node. in context
• 'utils sso disable' disables SAML SSO from the CLI and returns sign-in to local authentication. in context
• 'utils sso status' shows the current SSO configuration including metadata import and SSO test status. in context

Cite this source record

APA

WarmTransfer. (2021, August 5). Configure and Troubleshoot SSO on Cisco Unified Communications Manager (CUCM). WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-217268-cucm-sso-troubleshoot

BibTeX

@misc{warmtransfer-cisco-technote-217268-cucm-sso-troubleshoot,
  title  = {Configure and Troubleshoot SSO on Cisco Unified Communications Manager (CUCM)},
  author = {{WarmTransfer}},
  year   = {2021},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-217268-cucm-sso-troubleshoot},
  note   = {Cisco, accessed 2026-09-25}
}