Troubleshoot IP Phone Registration Issues with CUCME

Publisher

Cisco

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-express/213929-troubleshoot-ip-phone-registration-issue.html

Published

2018-11-23

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco's CUCME registration troubleshooting uses debug ccsip message, debug voice register error and debug voice register event to capture and interpret SIP REGISTER exchanges. in context
• For SIP phones on CUCME, Cisco says to check that the registrar server is enabled and that a voice register pool matches the phone. A failed match is logged as 'No pool match for the registration request'. in context

Cite this source record

APA

WarmTransfer. (2018, November 23). Troubleshoot IP Phone Registration Issues with CUCME. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-213929-cucme-phone-registration

BibTeX

@misc{warmtransfer-cisco-technote-213929-cucme-phone-registration,
  title  = {Troubleshoot IP Phone Registration Issues with CUCME},
  author = {{WarmTransfer}},
  year   = {2018},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-213929-cucme-phone-registration},
  note   = {Cisco, accessed 2026-09-25}
}