CUCM Network based Recording for Mobile Agents

Publisher

Cisco Systems (TAC)

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/211385-CUCM-Network-based-recording-for-mobile.html

Published

2017-06-23

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Cisco TAC mobile-agent recording note says that when CUSP sits in the path, you create dedicated (dummy) SIP trunks in Unified CM to each CUBE, with destination addresses matching the CUBE XMF configuration. in context
• In that TAC note, CUBE SIP profiles add a Call-Info header with x-cisco-origIP so that Unified CM reclassifies the call onto the correct trunk. in context
• The recording notification tone parameters are cluster-wide service parameters, not per-line or per-profile settings. in context

Cite this source record

APA

WarmTransfer. (2017, June 23). CUCM Network based Recording for Mobile Agents. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-211385-nbr-mobile-agent

BibTeX

@misc{warmtransfer-cisco-technote-211385-nbr-mobile-agent,
  title  = {CUCM Network based Recording for Mobile Agents},
  author = {{WarmTransfer}},
  year   = {2017},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-211385-nbr-mobile-agent},
  note   = {Cisco Systems (TAC), accessed 2026-09-25}
}