How to Enable Common PIN for CUCM and UCXN

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200978-How-to-Enable-Common-PIN-for-UCM-and-UC.html

Published

2017-05-25

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A 401 Unauthorized error during PIN synchronization is resolved by confirming the PIN synchronization checkbox is enabled and the Unified CM application user has the AXL role. in context
• A Certificate not verified error when enabling PIN synchronization is resolved by checking that the certificates were exchanged and Unity Connection is reachable. in context
• The common PIN feature shared between Unified CM and Unity Connection requires Unified CM 11.5 and Unity Connection 11.5 or later. in context

Cite this source record

APA

WarmTransfer. (2017, May 25). How to Enable Common PIN for CUCM and UCXN. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-200978-common-pin-ucm-ucxn

BibTeX

@misc{warmtransfer-cisco-technote-200978-common-pin-ucm-ucxn,
  title  = {How to Enable Common PIN for CUCM and UCXN},
  author = {{WarmTransfer}},
  year   = {2017},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-200978-common-pin-ucm-ucxn},
  note   = {Cisco Systems, accessed 2026-10-02}
}