Solution Design Guide for Cisco Packaged Contact Center Enterprise, Release 15.0(1) - Unified CCE Reference Designs

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_15_0_1/design/guide/pcce_b_pcce-solution-design-guide-15-0/rcct_m_unified-cce-reference-designs_15_0.html

Published

2026-07-04

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The PCCE 15.0(1) design guide lists 2000, 4000 and 12000 agent reference designs on Cisco UCS C240 M5SX/M6SX-class TRC servers. The 24000, 36000 and 48000 agent designs apply only to Unified CCE. in context
• In the CCE 15.0(1) reference designs, VVB VMs appear only for completeness and may be deployed anywhere that meets the customer's business needs. in context

Cite this source record

APA

WarmTransfer. (2026, July 4). Solution Design Guide for Cisco Packaged Contact Center Enterprise, Release 15.0(1) - Unified CCE Reference Designs. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-pcce-1501-sdg-reference-designs

BibTeX

@misc{warmtransfer-cisco-pcce-1501-sdg-reference-designs,
  title  = {Solution Design Guide for Cisco Packaged Contact Center Enterprise, Release 15.0(1) - Unified CCE Reference Designs},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-pcce-1501-sdg-reference-designs},
  note   = {Cisco Systems, accessed 2026-09-24}
}