Webex App desktop update controls

Publisher

Cisco

URL

https://help.webex.com/en-us/article/wlgw73/Product-update-controls-for-Webex-App-desktop-versions

Published

2025-07-30

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• With the update type Automatic updates (Controlled by Cisco), users are updated automatically each month. in context
• Cisco may apply critical patches to all users with immediate effect, outside the scheduled update cadence. in context
• Updates can be deferred for up to 4 weeks on the Latest channel and up to 12 weeks on the Slow channel, after which users are upgraded automatically. in context
• Scheduled updates offer a Latest channel with a one-month cadence and a Slow channel with a four-month cadence, and the Slow channel must be requested from Cisco. in context
• There is no option to revert users to an earlier Webex App desktop update. in context
• Webex App update cadence is set for groups in Control Hub under Organization Settings > Templates > Recurring software updates for Webex app, and per user under Management > Users > the user > General. in context
• A Webex App desktop update is supported for up to 3 months and 2 weeks. in context

Cite this source record

APA

WarmTransfer. (2025, July 30). Webex App desktop update controls. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-wlgw73-webex-app-update-controls

BibTeX

@misc{warmtransfer-cisco-help-wlgw73-webex-app-update-controls,
  title  = {Webex App desktop update controls},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-wlgw73-webex-app-update-controls},
  note   = {Cisco, accessed 2026-09-24}
}