Supported devices for Webex Calling

Publisher

Cisco

URL

https://help.webex.com/en-us/article/qkwt4j

Published

2026-09-22

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary; no-redistribution; short excerpts and locators only

Source notes citing this source

• Using the listed third-party devices on Webex Calling requires approval from the Cisco account manager to enable them for provisioning in Control Hub. in context
• The customer-managed group of the supported-devices list names Algo, 2N, Grandstream, CyberData, Axis and Singlewire endpoints. in context
• Cisco's supported-devices article for Webex Calling lists supported Cisco devices and supported third-party devices separately, and within the third-party list it has a separate customer-managed group for door phones, intercoms, speakers and pagers. in context
• As of the 22 September 2026 revision, Cisco lists Poly VVX 101, 201, 301, 311, 401, 411, 501 and 601 as end of life on 31 March 2026, and lists Yealink SIP-T40G and W52P with an end-of-life date of 30 September 2026 and Yealink SIP-T42S, T46S and T48S with 31 March 2027. in context
• Once a Cisco-managed third-party device reaches its end-of-life date it no longer receives configuration updates and no new provisioning changes are permitted, and a device removed from Control Hub after that date cannot be reprovisioned. in context
• Yealink, Poly and Snom devices on Webex Calling do not support video calling, unified call history, cloud directories, Webex meeting support, hot desking, layout configuration or device templates, visual voicemail, remote log collection, or time of day mode. in context
• Cisco states that the use of third-party devices exists to facilitate customer migrations to Webex Calling. in context
• A Cisco multiplatform device must run software version 11.3.1MES5 or later to be used with Webex Calling. in context
• Cisco states that modems are not supported in Webex Calling. in context
• Poly devices on Webex Calling additionally do not support device settings, software channels, or call park extensions, the last with the exception of the Poly Trio C60. in context
• The supported third-party list includes Poly VVX 150, 250, 350 and 450, Poly CCX 400, 500, 505, 600 and 700, Poly Edge E series, Poly Trio 8300, 8800 and C60, and Poly ATA 400 and 402. in context
• The supported-devices article says Yealink and Poly third-party devices have no device settings through Control Hub and no configuration overrides. disputed in context
• The supported third-party list includes Snom D3, D7 and D8 series phones, AudioCodes 425HD, 445HD and C450HD phones, and AudioCodes MP-1xx, MP-2xx and MP-5xx analog adapters. in context
• The supported third-party list includes Yealink T3, T4, T5, T7 and T8 series desk phones, Yealink CP conference phones, and Yealink DECT bases W52B, W60B and W70B with their handsets. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Supported devices for Webex Calling. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-qkwt4j-supported-devices-b

BibTeX

@misc{warmtransfer-cisco-help-qkwt4j-supported-devices-b,
  title  = {Supported devices for Webex Calling},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-qkwt4j-supported-devices-b},
  note   = {Cisco, accessed 2026-09-30}
}