Get started with Supervisor Desktop

Publisher

Cisco

URL

https://help.webex.com/en-us/article/okxzd1/

Published

2026-08-13

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• Supervisor Desktop provides Overview KPI cards, a Queues view with queue statistics and agent assignments, an Interactions view across voice chat email and messaging, and Team Performance with real-time and historical agent data. in context
• Users signed in with Supervisor and Agent credentials get My Workspace, an agent hub for handling interactions across channels. in context
• Using Supervisor Desktop requires a Supervisor license. in context

Cite this source record

APA

WarmTransfer. (2026, August 13). Get started with Supervisor Desktop. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-okxzd1-wxcc-get-started-supervisor-desktop-b

BibTeX

@misc{warmtransfer-cisco-help-okxzd1-wxcc-get-started-supervisor-desktop-b,
  title  = {Get started with Supervisor Desktop},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-okxzd1-wxcc-get-started-supervisor-desktop-b},
  note   = {Cisco, accessed 2026-09-30}
}