Configure Users to Move Jabber Contacts and Common Settings to Webex App

Publisher

Cisco Webex Help Center

URL

https://help.webex.com/article/nyxlcde/Configure-Users-to-Move-Jabber-Contacts-and-Common-Settings-to-Webex

Published

2024-10-08

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The contacts migration is controlled by two jabber-config.xml parameters. EnableJabber2TeamsMigration turns it on or off, and WebexTeamsDownloadURL gives the Webex App download location. in context
• The Jabber contacts and settings migration requires Jabber for Windows 12.7.3 or later, Jabber for Mac 12.8.5 or later, and the Webex App September 2020 release or later. in context
• The Jabber migration screen appears between 5 minutes and 3 hours after a user signs in to Jabber, or when the user starts it from the Help menu. Users can continue or skip. in context
• The Jabber migration tool moves directory contacts whose emails match the cloud identity service, custom contacts and photos, and XMPP federated contacts. It also moves chat and call notification settings and audio/video device selections, except on VDI. in context

Cite this source record

APA

WarmTransfer. (2024, October 8). Configure Users to Move Jabber Contacts and Common Settings to Webex App. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nyxlcde-move-jabber-contacts-settings

BibTeX

@misc{warmtransfer-cisco-help-nyxlcde-move-jabber-contacts-settings,
  title  = {Configure Users to Move Jabber Contacts and Common Settings to Webex App},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nyxlcde-move-jabber-contacts-settings},
  note   = {Cisco Webex Help Center, accessed 2026-09-24}
}