Move a call to your desk phone

Publisher

Cisco Webex Help Center

URL

https://help.webex.com/article/nyt3vp

Published

2026-01-19

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• On a Cisco Desk Phone 9800 Series or Video Phone 8875 registered to Webex Calling, a user moves a call from the Webex App by selecting Call pull or dialling *11, first selecting the line on a multi-line phone. in context
• When a call is pulled to a 9800 or 8875 phone it moves to the phone and disconnects from the other device, and it can then be moved back to Webex App. in context
• Whether the Call pull softkey appears on a 9800 or 8875 phone depends on administrator configuration. in context
• The Cisco Desk Phone 9811 does not support moving a call to the desk phone on PhoneOS 4.0.1 or earlier. in context

Cite this source record

APA

WarmTransfer. (2026, January 19). Move a call to your desk phone. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nyt3vp-move-call-to-desk-phone

BibTeX

@misc{warmtransfer-cisco-help-nyt3vp-move-call-to-desk-phone,
  title  = {Move a call to your desk phone},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nyt3vp-move-call-to-desk-phone},
  note   = {Cisco Webex Help Center, accessed 2026-09-22}
}