Configure call intercept in Control Hub

Publisher

Cisco Webex Help Center

URL

https://help.webex.com/en-US/article/ny6zo8k/Configure-call-intercept-for-a-location-in-Cisco-Webex-Control-Hub

Published

2026-01-19

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Call intercept disconnects a location's, user's or workspace's phone lines and plays an announcement to callers, with optional alternate routing such as announcing a new number, sending to voicemail, or transferring on 0. in context
• Call intercept can be set at location, user and workspace level, and user or workspace settings override the location setting. in context

Cite this source record

APA

WarmTransfer. (2026, January 19). Configure call intercept in Control Hub. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-ny6zo8k-call-intercept

BibTeX

@misc{warmtransfer-cisco-help-ny6zo8k-call-intercept,
  title  = {Configure call intercept in Control Hub},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-ny6zo8k-call-intercept},
  note   = {Cisco Webex Help Center, accessed 2026-09-30}
}