Configure a default voicemail passcode for all new users

Publisher

Cisco Systems

URL

https://help.webex.com/article/npafdh5/Configure-a-Default-Voicemail-PIN-for-All-New-Users

Published

2025-05-20

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco describes the Webex Calling default voicemail passcode as assigned to new users added to the organisation. in context
• The Webex Calling organisation default voicemail passcode is set in Control Hub under Services > Calling > Service Settings, Voicemail Passcode section. in context
• A user given the Webex Calling default voicemail passcode must reset it on their device or in the app before they can access their voicemail. in context
• Webex Calling administrators can optionally set a minimum of 1 to 7 days between voicemail passcode changes and a passcode expiry of 15 to 180 days. in context
• A Webex Calling voicemail PIN must be 6 to 30 digits. in context
• Plan for every migrated user to set a new Webex Calling voicemail PIN: no Cisco source reviewed describes importing Unity Connection PINs, and the documented Webex Calling paths are a default passcode that must be reset or a user or admin reset. inferred in context
• Webex Calling voicemail PINs may not contain repeated patterns, the same digit four or more times in a row, or four or more ascending or descending digits. in context

Cite this source record

APA

WarmTransfer. (2025, May 20). Configure a default voicemail passcode for all new users. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-npafdh5-default-voicemail-pin

BibTeX

@misc{warmtransfer-cisco-help-npafdh5-default-voicemail-pin,
  title  = {Configure a default voicemail passcode for all new users},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-npafdh5-default-voicemail-pin},
  note   = {Cisco Systems, accessed 2026-09-25}
}