Configure voice portals for Webex Calling in Control Hub

Publisher

Cisco Systems, Inc. (Webex Help Center)

URL

https://help.webex.com/en-us/article/nojp8ej/Configure-voice-portals-for-Webex-Calling-in-Control-Hub

Published

2025-10-07

Updated

unknown

Accessed

2026-09-16

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Each Webex Calling location's voice portal has an administrator passcode set in Control Hub and available only to administrators. in context
• Users reach Webex Calling voicemail by calling the voice portal from their own number and entering their PIN, or from any phone by pressing * and entering their mailbox number and passcode. in context
• Each Webex Calling location has its own voice portal, assigned a phone number and extension from that location, and the extension is typically the last four digits of the voice portal number. in context
• The Webex Calling voice portal is an IVR where users can reach their voicemail and change their passcode. It takes a phone number and/or extension from those configured for the location. in context
• A voice portal is the number a user calls to reach their voicemail, and it carries its own passcode rules. in context

Cite this source record

APA

WarmTransfer. (2025, October 7). Configure voice portals for Webex Calling in Control Hub. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nojp8ej-webex-calling-voice-portals

BibTeX

@misc{warmtransfer-cisco-help-nojp8ej-webex-calling-voice-portals,
  title  = {Configure voice portals for Webex Calling in Control Hub},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nojp8ej-webex-calling-voice-portals},
  note   = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-16}
}