Configure dialing behavior for outbound calls

Publisher

Cisco

URL

https://help.webex.com/en-us/article/nityras/Configure-Dialing-Behavior-for-Outbound-Calls

Published

2025-03-26

Updated

unknown

Accessed

2026-09-23

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Webex Calling locations with an outbound dial digit always use E.164 phone number format. The org-level choice between E.164 and National format applies only to locations without one. in context
• Webex Calling uses E.164 format for calling, connected number identity, outbound call screening and contact resolution. in context
• The organization-level calling phone-number format (E.164 or National) applies only to locations that do not have an outbound dial digit configured. in context
• When a location has an outbound dial digit configured, permissive dialing is disabled and E.164 format is always used there, even if the organization format is National. in context
• For outgoing call type determination, Webex Calling merges local and long-distance calls into a single National call type. in context
• Cisco advises that users at locations with an outbound dial digit include it when making external calls from Webex App, Webex Desk or Room devices. in context
• Configuring an outbound dial digit on a location disables permissive dialing there, and E.164 format is always used for that location even if the organization format is set to National. in context

Cite this source record

APA

WarmTransfer. (2025, March 26). Configure dialing behavior for outbound calls. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nityras-outbound-dialing-behavior

BibTeX

@misc{warmtransfer-cisco-help-nityras-outbound-dialing-behavior,
  title  = {Configure dialing behavior for outbound calls},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nityras-outbound-dialing-behavior},
  note   = {Cisco, accessed 2026-09-23}
}