What's new for administrators in Webex Contact Center Enterprise

Publisher

Cisco Systems (Webex Help Center)

URL

https://help.webex.com/en-us/article/nhy3hvdb/What's-new-for-administrators-in-Webex-Contact-Center-Enterprise

Published

2026-09-21

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco proprietary documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Bulk Update Users, Bulk Skilling and Bulk Password Reset features announced for August 2026 belong to the Webex Contact Center Enterprise Administration Portal, not to the Webex Contact Center Bulk Operations facility in Control Hub. in context
• Webex Contact Center Enterprise Bulk Update Users supports the attributes Agent Team, Profile, Agent Services, Digital Support Channel, Site, Location and Enterprise Name. in context

Cite this source record

APA

WarmTransfer. (2026, September 21). What's new for administrators in Webex Contact Center Enterprise. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nhy3hvdb-wxcce-whats-new

BibTeX

@misc{warmtransfer-cisco-help-nhy3hvdb-wxcce-whats-new,
  title  = {What's new for administrators in Webex Contact Center Enterprise},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nhy3hvdb-wxcce-whats-new},
  note   = {Cisco Systems (Webex Help Center), accessed 2026-09-22}
}