Set up voice channels for Webex Contact Center

Publisher

Cisco Systems

URL

https://help.webex.com/en-us/article/nhy3codb/Set-up-voice-channel-for-Webex-Contact-Center

Published

unknown

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco proprietary; public documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• Webex Calling Cloud Connected PSTN provides connectivity in over 65 countries through certified calling providers, with the Cloud Connected PSTN Partner handling service initiation, activation and billing. in context
• Cisco Webex Calling Plan is a Cisco-managed bundled PSTN option with single billing, currently available for Webex Contact Center trials and in the regions where Cisco supports service or inbound toll-free numbers. in context
• The Webex Calling Local Gateway option lets a Webex Contact Center customer keep their current on-premises PSTN carrier while providing access in over 140 markets globally, using a customer-provided session border controller. in context
• Webex Contact Center offers four voice connectivity options: Webex Contact Center PSTN, Webex Calling Cloud Connected PSTN, Cisco Calling Plan, and Webex Calling Local Gateway. in context
• Webex Contact Center PSTN, in which Cisco is the carrier and bills the customer directly, is available only in the contiguous United States and Canada. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Set up voice channels for Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nhy3codb-wxcc-voice-channel-c

BibTeX

@misc{warmtransfer-cisco-help-nhy3codb-wxcc-voice-channel-c,
  title  = {Set up voice channels for Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nhy3codb-wxcc-voice-channel-c},
  note   = {Cisco Systems, accessed 2026-09-22}
}