Cisco Call for Microsoft Teams

Publisher

Cisco Webex

URL

https://help.webex.com/en-us/article/ngmx08cb/Cisco-Call-for-Microsoft-Teams

Published

2026-10-01

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Cisco website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco Call for Microsoft Teams places calls through Cisco Unified Communications Manager, Webex Calling or Webex Calling Dedicated Instance. in context
• Cisco Call shows an alert banner when phone service is disconnected, for example when the user signs in on another desktop with the same credentials or Webex App is closed or signed out. in context
• The Cisco Call multi-call window (calling dock), which offers mute, hold, conference, park, barge, transfer and record, is currently Windows-only and opens with Ctrl+Shift+X. in context
• Cisco Call prompts users to update their emergency location when first set up with E911 and when they change location, showing an alert beside the More options menu. in context
• From Teams, users place Cisco calls from the Cisco Call dialpad by name, number or video address, from the messaging extension in one-on-one and group chats, or to channel members. in context
• Users can mute notifications for incoming Cisco calls while in a Teams meeting or call, optionally auto-declining them, once the admin enables Optimize Webex App for Microsoft Teams experience. in context
• Desktop users see their work number under My number at the top left of Cisco Call (mobile users at the bottom of the dialpad) and can open call settings without opening Webex App. in context
• Cisco Call shows up to 200 made, received and missed calls from the last 30 days, with missed calls in red. in context
• Users sign in to Webex App first as a one-time activity and can then open Cisco Call in Teams with the same account or authenticate with different credentials. in context
• In Cisco Call, voicemail is available only for the user's primary line, and a Message Waiting Indicator badge counter appears next to the Voicemail tab for new messages. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). Cisco Call for Microsoft Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-ngmx08cb-cisco-call-for-teams

BibTeX

@misc{warmtransfer-cisco-help-ngmx08cb-cisco-call-for-teams,
  title  = {Cisco Call for Microsoft Teams},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-ngmx08cb-cisco-call-for-teams},
  note   = {Cisco Webex, accessed 2026-10-01}
}