Get started with Webex Contact Center

Publisher

Cisco Systems

URL

https://help.webex.com/article/nee1mb6

Published

2025-02-28

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Webex Contact Center country of operation, and therefore the tenant's data center, can be adjusted only inside the setup wizard before confirmation; a wrong choice after confirmation is not correctable by the partner. inferred in context
• The Webex Contact Center telephony section of the setup wizard shows connectivity through Common Edge, the edge infrastructure shared by Webex Calling and Webex Contact Center. in context
• The Webex Contact Center country of operation cannot be changed after it is confirmed in the services setup wizard. in context
• A customer administrator of a newly provisioned Webex Contact Center organization receives a Welcome email with a Get Started link, sets a password and accepts the Terms of Service to reach Control Hub. in context
• Webex Contact Center creates the tenant in the data center that corresponds to the country of operation chosen at setup. in context
• For a paid Webex Contact Center subscription, a partner administrator reaches services setup by mapping the order and then clicking Next. in context
• For a Webex Contact Center trial, a partner administrator reaches services setup by answering Yes to Do you want to set up the services for the customer at the end of the Start New Trial wizard. in context
• The Webex Contact Center services setup wizard has four stages: Summary, Calling setup, Contact Center setup, and Review. in context

Cite this source record

APA

WarmTransfer. (2025, February 28). Get started with Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nee1mb6-get-started-wxcc-b

BibTeX

@misc{warmtransfer-cisco-help-nee1mb6-get-started-wxcc-b,
  title  = {Get started with Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nee1mb6-get-started-wxcc-b},
  note   = {Cisco Systems, accessed 2026-10-02}
}