Extended logging and Personal Identifiable Information (PII)

Publisher

Cisco Systems, Inc. (help.webex.com)

URL

https://help.webex.com/article/ne74c28/Extended-logging-and-Personal-Identifiable-Information-PII

Published

2024-08-20

Updated

unknown

Accessed

2026-09-16

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco states that personally identifiable information captured in Cisco device logs is always removed automatically and replaced with a note when a user sends a log, and that when an administrator downloads logs via a device's web interface any personally identifiable information collected will not be removed first. in context
• Cisco publishes a list of the personally identifiable information categories a device may collect when extended or PII logging is enabled, spanning general items such as IP address host name and domain name, call history including dialled number callback number and callback name, account details including email display name SIP address and internal and external phone numbers, identity fields including given and family name addresses and pictures, calendar items including title organiser name and meeting URI, and call control items including callback URI and meeting participants. in context
• Cisco states that extended logging on a device has a timeout due to storage limitations while personally identifiable information logging enabled on its own does not time out, and that disabling either setting does not remove the information already collected, which remains until the logs are overwritten. in context

Cite this source record

APA

WarmTransfer. (2024, August 20). Extended logging and Personal Identifiable Information (PII). WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-ne74c28-extended-logging-pii

BibTeX

@misc{warmtransfer-cisco-help-ne74c28-extended-logging-pii,
  title  = {Extended logging and Personal Identifiable Information (PII)},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-ne74c28-extended-logging-pii},
  note   = {Cisco Systems, Inc. (help.webex.com), accessed 2026-09-16}
}